Low Aim is a Crime!

This is take on being satisfied with Money earned rather than going up the value chain!

India got its independence in 1947. India missed the industrialization bus by a century because British allowed only a few benefits of industrialization to percolate to India.  Before independence educated Indians were interested in working for British, whatever work they could get, mostly they got clerical jobs; those were the only real jobs available anyway! British chose the people for senior admin positions and made them brown sahebs. These proxy Britishers were more British than the Britishers themselves.

This scenario put India under the gloom of disease of getting satisfied on achieving small things and doing mundane things. This led to metastatic mentality of under achievers; those who were trying to do something different were looked down upon and discouraged from doing anything different. Some of us from our generation were able to improve on this thought process and later generation became even more active and started taking risks.

IT sector was the first sector where India did pretty well, financially. Y2K issue was the one that gave impetus to Indian IT sector; middle class started growing faster than ever and large Indian populace started having money, living in foreign countries for work and started buying their own homes in a big way. This of course combined with official opening of Indian economy in 90’s. Effect of higher salaries in IT sector was seen in other sectors like engineering, pharma, finance and so on. But this success hid one thing from general populace and even from IT sector that the “great” work that we were doing was actually mundane work done for others as a service. This model kept on working well till about a couple of years back. Then the signals started coming that the mundane work that was outsourced to India can be automated so….

Circa 2017! Large Indian IT companies are sitting on big pile of US Dollars. This indicates their past success, financially. But it appears that these large “successful” companies were run more by accountants than by entrepreneurs! So they have made big money, hundreds of thousands of millions, many of them in dollar terms. But since the scenario started changing a couple of years back, it is obvious that if you don’t move up the value chain, you are going to come down as fast as you have gone up! The fact that these companies are sitting on a big pile of dollars shows that our mentality of mundane “services” type of work has not changed. This pile of money should not have been there; it should have been invested in going up the value chain! But even today this money is being used to buy back shares! The big bosses have not thought in terms of creating own IPR’s or products in any field, IT or Engineering or Pharma! When “services” are generating money why bother.

To give an example of how things are changing, when you “talk” to say Amazon on chat about some issues, the “Ravindra” or “Asha” who is taking to you may be a “BOT”. What is a BOT? An Internet Bot, also known as web robot, WWW robot or simply bot, is a software application that runs automated tasks (scripts) over the Internet. Typically, bots perform tasks that are both simple and structurally repetitive, at a much higher rate than would be possible for a human alone. The largest use of bots is in web spidering (web crawler), in which an automated script fetches, analyzes and files information from web servers at many times the speed of a human. More than half of all web traffic is made up of bots. (This is Wikipedia definition of BOT)

How this is typically done is very similar to self-check-out counters in big departmental stores. At these check-out stations, for a group of ten such stations there is one supervisor helping, if you need any help. So what this system does is, instead ten people manning ten checkout stations, one person is sufficient. These BOTS also do the same thing. Now do you understand how the nature of business is changing? If your business is dependent on someone else’s way of working, you are in trouble if automation comes into picture.

What is the way out? Going up the value chain; but if you are a company with 100 to 150 thousand employees with “service” level skills you have tough task on hand. Basically it’s a tough call for the senior management to change its own ways from accountant based running module to technologist based running module. Who runs highly successful companies? Apple, Facebook, Microsoft, Google, Nvidia, you just list such companies and will see that these are technology driven companies. Yes, finances are very important but if the company is run by accountants they will never take risks! But when you don’t take risks and try and don’t keep abreast with new technologies or create new technologies, you will never know what hit you! How many of us know that Google and Apple are spending big money on Car technology, and they are creating newer technology in cars which was never even thought of. Nvidia is already a big auto system vendor to VW’s, Audis and Mercs of this world. They have invented technologies which are forcing these Auto giants to use new technologies to remain competitive in business. Elon Musk of Tesla had the audacity to start making Electric Cars and even start making space vehicles using venture capital.

Of course there is silver lining to each dark cloud! The surprise is that the silver lining is coming not from private sector but Government sector. ISRO, Metro projects implementation, Solar Energy project implementations, highways all over India are sign of we Indians have started getting hang of the situation. On IT side one of the success stories of product selling is Tally ERP. Yes it has sold hundreds of thousands of copies and is unquestionably India’s “Numero Uno” product on IT side! If Tally is doable why can’t others do it? India is the largest democracy and is the only country in the world where all elections use EVM’s- electronic voting machines! Paper ballots are Passe’ in India! The EVM’s were developed by C-DAC! Aadhar card is one such initiative that has become pride of the nation! All these projects indicate that we are slowly coming out of the Chalta Hai mentality! Chalta Hai is a phrase indicating Small achievement is good enough! We should have Sachin Tendulkar’s in each field then only we as a nation can start achieving things!

So friends we started with discussion about Indian mentality of being happy with whatever little is achieved! Will our giants survive the onslaught of market changes? They have the money but do they have the wherewithal other than money? Do they have the mind set? Do they have the technological willpower to go up the value chain? Going up value chain is real hard and smart work. I hope these giants do it, but we are still discussing US H1B visa rules, which is the backbone of current business model of sending people on site to provide services! I hope our current young generation and future generation are as audacious as Elon Musk!


Social behavior

I have always been thinking how a society forms, matures, and evolves. The basis for a good society is faith, empathy and accommodation. These points have nothing to do with the crime in a society. Because I feel that crime is an aberration to any society. When we say that a certain society is a good society, it is how the majority in the society behave or react to a situation.

When we travel to any place we are first exposed to roads, traffic, and public behaviour of that place. It is roads, traffic, public behaviour on roads that defines the first impression of the society, it can be orderly or disorderly. In Pune where I live, the city is supposed to be one of the better cities in India, people are generally of helping nature and soft. But what happens to them on the roads?  I am not talking of road rage! Road rage is a different matter altogether. Road rage is triggered by an event, howsoever small. Yesterday evening we were driving on a crowded road and traffic was slower than usual. Suddenly I found that some people on bikes going ahead driving on footpaths! It was not a case of random nut but there were many who were driving on footpath. Why do people do this? If they are in a hurry why not start a little early so as to reach on time.

Motorcycle guy standing at right angle to the traffic direction.


As a society are we not trained to follow rules? Is it in our education? Is it in our culture? Or is it in our DNA? I feel that it is combination of all the aspects. I sense that the wrong elements in our DNA become more active when we are in our own city or country! Or is it related to implementation of laws? But will there be a specific law saying that people are NOT allowed to drive their bikes on footpath? Some are written rules and some are unwritten rules. I also feel that 150 years of British Rule has distinctly changed our DNA partially. The civil disobedience movement, during freedom struggle has got imbibed in our minds. As society we feel that rules made by the Govt are to be broken!

In a vast and not so rich a country like India there are issues. Availability of toilets at home and in public places has been a big problem. Current government is encouraging people by giving financial aid, making laws so that people who do not have toilets at home, though they can afford it, cannot fight an election! But how is this changing the situation? Some changes are seen but one still reads stories of people using their fields for their ablutions even though they have toilets at home! Why? Because it is manly to do so! I see on Mumbai Pune expressway people will relieve themselves in open just 30 meters ahead of public urinals! What is it? Is it brain fed? Is it I don’t care attitude? I get a feeling that DNA issues get to the top of the list.

Helmet less people


Road traffic is one area where it is almost impossible to understand behavior of people in Pune. There is a Supreme Court ruling that wearing helmets is mandatory while driving two wheelers. But we don’t wear helmets. The argument is it’s our head, how is Government concerned? Statistics show that 99% of the deaths in two wheeler accidents are of those, who were not wearing helmets. Supreme Courts be damned!

Last week there was an incident at Pune airport. A young guy went to meet his lady friend who was transiting through Pune airport. If you buy a viewing gallery ticket at any airport, you will not be allowed to enter transit area. This gentleman wanted to meet this friend so what did he do. He had travelled a few days before to Delhi. He modified the same ticket to make it look like a valid ticket. Using the modified ticket, he entered the airport but was later caught with the modified ticket by security. Looks like brain fed is the latest norm.

Caution  board on Mumbai Pune Expressway


Its sad to see such boards on expressway! On roads having medians, anywhere in the world, you are supposed to drive on the correct side of the road but in our great city of Pune people will drive in the reverse direction upto the distance of one kilometer to avoid a detour of a couple of kilometers. So much for the fuel conservation. Mind you these are people from all strata of the society.

Women’s rally


On Women’s day bike rally on 8th March, an official event, there were so many ladies taking part it was amazing. This was an official event but organizers forgot to tell the ladies that they should wear helmet if they want to take part in the rally. In their eagerness to get dressed up, they put on various fancy head gears but very few put on helmets. What was the signal sent to younger generation? Fortunately these days all bike companies when they advertise their bikes,  make sure that the person driving the bike is wearing a helmet!

Coming back to my query, why we behave this way as a society? One thing is for sure that the implementation of our laws is lax and on top of that there are corrupt policemen. Strong implementation shows the results all over the world! Dr Chauhan, a staunch Khalistan movement backer, used to live in London in 80’s. When Indian Government requested the British Govt to stop Dr. Chauhan from making inflammatory statements, he was just called to office and was told that if he does not behave, he will be simply deported. From that day Dr. Chauhan’s mouth was shut! Our brethren behave differently when they land at Singapore! Why? The reason is strong implementation of laws. In general world over maybe 10% want to break the rule but in our case this % goes to 40/50%. With our large population handling law breakers is also not easy because of sheer volume.

Uber self-drive vehicle


Uber’s Sweeny, in charge of driver less cars project was asked, where will Uber introduce such vehicles? He said, “US and Europe are typical example of organized traffic so we will first try there”. When asked about some larger countries in Asia, he just smiled!

Any solutions? Suggestion, anyone? I feel that unless there is a mass drive started, to involve anybody and everybody, it will be very difficult to change! Politically, we see that the whole nation is getting driven towards development, away from cast, creed politics. Do we need a national leader to take us towards modern developed organized society, so that Uber’s of this world would not give a smile, when asked if they would come to India for trials of driverless cars?