WA & FB revisited!

For records purpose, FB started in 2004 and WA began to operate five years later in 2009. First, long-distance voice communication began in 1876 in the form of the telephone; I will not go into a dispute about who was the real inventor of the phone. Cell phones started appearing in mass scale in ’90 s of the last century. FB & WA are the apps that are used on laptops but mainly on cell phones. The rapid proliferation of Cell phones and WA in India has taken the whole world by surprise. No doubt this was aided by the development of keyboard apps in all the Indian languages. You don’t need to know English to use these two apps.

I am writing about the apps with Indian reference. A significant change that has taken place is, the short-term and long-term migration of Indians all over the globe. From my 1971 batch from COEP, almost thirty plus people have migrated. This is about 8 %, and to me this is phenomenal. Currently, the migration percentage has increased briskly; short-term migration is seen more as people go to different countries on assignments.

As both these apps are in use for the last ten to fifteen years, the etiquettes, the pattern of usage are continually evolving. WA says that they have created the app so that people can be in touch using an instant messaging system. They have definitely achieved this and more. Who uses WA and why do they use it? WA is used as a personal messenger, used in groups, by a large number of Indians. These groups are friends’ groups, family groups, formal office groups, alumni groups and so on. In individual usage what people do is their lookout. But on groups rules and etiquettes are a must. In one of the groups, I am in, “forwards” are not allowed. Before WA, forward meant centre forward in Hockey or Football. In India, the forwarding of messages on the group reached a menacing proportion. It was clearly proven in one case that by forwarding messages quickly, some people got together swiftly and cornered a person and killed him because he looked suspicious. Later on, it was found that he was a development engineer working with Google at Bangalore. A few friends were roaming around on the weekend in a rural area near Bangalore. There have been many cases of hoax messages, some vicious rumours were spread using WA forwards.

Let me assure you, not all WA is terrible. Some fantastic things have come up with WA. WA has started a language of its own. It uses short forms and emojis. I am not much of an emoji user, I know about 😊- a wry smile, 🤣- LOL or laughing out loud with tears in eyes, 👍- thumbs up,🙏- in India this is interpreted as Namaste but, in a foreign culture, it is interpreted as High Five, ✈- travelling👏- clapping. I have said about different interpretation of emojis; different interpretation can happen in two different persons too!

I hear that WA is the secret tool for lovebirds, both official as well as unofficial (secret lovers?)! Following emojis must be the language of lovebirds, but my knowledge in this subject is inadequate. 💋👄- Indicating kisses?💘- Lovestruck? 💏-?😘- flying kiss 😍- excited with passion?😡- disturbed?👩‍❤‍👩-?💔- heart-broken💓- love! In today’s digital times, it is no surprise that the language has also become digitised. NTT Docomo of Japan was the first company to start emojis on cell phones. These were created because the Japanese have a fascination for pictures.

Surprising results of WA use are many, I will share a couple with you. We have an alumni group of 1971 COEP engineering students. Some of us lived in the hostels, and our hostel block was known as C Top! (C block top floor) During some trifle discussion on the group somebody wrote a statement, “Long Live C Top”! This one statement drew such a response to the group that a lot of messages started flowing. Many became nostalgic and discussion continued on and on! You will not believe it, but this discussion went on one and a half day! That period was drenched in nostalgia! So many things were remembered, so many stunts, card games were discussed. I copied those discussions and created a pdf document for sharing with all. The document had about 20 pages! It was declared literature masterpiece. I recently read that a couple, who got newly married, had saved all their WA exchanges. Imagine the total number of messages! They were forty-nine thousand! These were copied, and maybe they want to print it as a love story! Wow, that will be a fascinating real-life love story, warts and all!  People spend about 2 to 3 hrs using these apps every day; this was one of the reasons for this review.

I am sure that the emoji exchange between lovers must be fascinating. Especially when the emojis can be interpreted differently. A person may interpret differently when happy as against interpretation when angry. Again two lovers may have a different understanding of their sets of emojis!

Facebook is another fascinating story in the digital saga. Nowadays, people look eye to eye for the first time on Facebook! Their love story starts with a meeting on FB. It is no surprise that it continues with the same fervour in later life too! The buzz word used for such a show of affection between lovers or couples is PDA- public display of affection! The couples shout early morning on anniversaries and birthdays, to show how they love their partner! They want the whole world to know about it. Oldies like me and many others are surprised with this kind of public show. But for those who have started their love story on FB, they don’t care what you feel! FB has its advantages. FB has allowed me to find many long lost friends. FB has allowed me to be in touch with my school, through alumni group. It’s a diverse group with ex-students from early ’50 s of last century to the early part of the first decade of this century. Today morning, I had a pleasant surprise! Darshan Ruikar, my son’s friend sent me a friend request out of the blue! He lives in England for the last 25 years! FB helps me to publish my blogs to a broad audience.

Both the apps when used correctly are a great addition to our tools for communicating with others. Both the apps offer free audio or video calls and even group calls. But the downside is the use of WA by political parties in India. With elections fast approaching, the parties are trying to overcome the “at a time forward to five entities” lock applied by WA. WA has already warned the parties that if parties continue the misuse, they will lock such id’s. Governments world over are also having some discomfort due to abuse by people of the group facility.

Babya

My friend Baba Gupte on Video call on WA. Inset Jaya and me!

I will share with you the excellent usage of the apps. A coincidence is that both these incidents took place with someone in Australia. My friend Baba Gupte and I have been in touch about his holiday photos and my blogs, while he is in Australia. I thought why not call him; I video chatted with him, and we saw each other after a reasonably long time. Baba was very pleased and said, “ Pramod, perfect use of WA”!

Another incident was when I landed in Melbourne in 2015. We had gone to watch the cricket world cup final. After we landed at Melbourne airport, I read a news item on the net that Harsha Bhogale, the cricket commentator, enjoyed a Marathi play, “Katkon Trikon” in Sydney. I could not find the date reference. My old friend and actor Dr Mohan Agashe has played the lead role in the drama. So I quickly wrote to Mohan on FB messenger, “Hey Mohan are you in Australia or have you gone back? Jaya and I have just landed.” In a minute, I got a call on FB messenger. I was wondering who it could be. It was Mohan! We chatted and exchanged pleasantries, discussed cricket and the drama. He was to travel back to India that night.

How dramatically useful such apps are, pun not intended when appropriately used. I am sure as the apps, and people mature, the people will find more ways to use the apps to their advantage. We already have our weekly video calls with my son Sachin in Seattle and my Son in law Nikhil in Montreal! The apps keep people close, and for everybody, there is always something to look forward to! Maybe another long lost friend will get in touch with you; perhaps an old colleague will be found or even the old flame…. There are possibilities!

Advertisements

Lazy or Innovative!

 

TwoThumbsTyping

Humans always want to do things differently and easily. We say that fashions come back in circles every 30 years! But pictorial writing took a few thousand years to come back! Are humans lazy or innovative? From pre-historical days, we’ve learned to talk, we’ve learned to write, but we’re only now learning to write at the speed of talking (i.e., text), sending messages. If you are talking to someone face-to-face, you don’t need an additional word or symbol to express “I’m smiling” because you would be smiling. Research determined way back in the 1950s that only 7 per cent of communication is verbal (what we say), while 38 per cent is vocal (how we say it) and 55 per cent is nonverbal (what we do and how we look while we’re saying it). This is good for face-to-face communication, but when we’re texting/WApping, the hypothesis goes for a toss. 93 per cent of our communicative tools are out of the picture.

In came Emojis! Emojis were born from the mind of a single man: Shigetaka Kurita, an employee at the Japanese telecom company NTT Docomo. Back in the late 1990s, the company was looking for a way to distinguish its pager service from its competitors in a very tight market. Kurita hit on the idea of adding simplistic cartoon images to its messaging functions as a way to appeal to teens. The emoji means, “picture words”—were designed by Kurita, using a pencil and paper, and were inspired by pictorial Japanese sources, like Manga (Japanese comic books) and Kanji ­(Japanese characters borrowed from written Chinese). I always had this feeling that Emojis show a feel of Japanese/Chinese characters and now I have come to know that I was not wrong.

These 176, initial crude symbols became very popular and Japanese Telecom adopted them. These were used only in Japan.  Apple put these characters in iPhone in 2007 for phones to be sold in Japan; it was meant for Japanese youth and was hidden deep down in software layers. But tech-savvy users in the US found these Emojis and then it was only a question of high-speed proliferation. Now even people above 80 are using WhatsApp and use Emojis very comfortably. In a survey in 2013, it was found that 73% of people in the USA and 82% of people in China were using Emojis in their communications. There is one interesting thing I have observed about Emojis. Since the faces shown in them are basically based on comic books, there is hardly any angry Emoji! Using Emojis, people can love, feel sad, feel elated but it becomes difficult to hate or feel angry using Emojis!

The meaning of Emojis interpreted in different areas of the world are flexible and that is the real beauty of it. 🙏🙏 is an Emoji that is interpreted as Namaskar (Hindu Greeting) in our part of the world. But in the western world, it is interpreted as High Five! If one needs to discuss or comment on something serious, the best solution is face to face talk, next best is Emojis and third place goes to the written text. These not very professional looking cartoons are instantly recognizable, which makes them understandable even across linguistic barriers. Yet the implications of emoji—their secret meanings—are constantly in flux, they keep on changing. The written language is often clumsy or awkward or problematic, for personal communications, especially when it’s sent using tiny screens, tapped out in real time.

airport-signs-11109624

The beginning of writing started with pictorial drawing and their interpretation. First written symbols that began in our lives are pictures. Pictograms—i.e. pictures of actual things, like a drawing of the sun—were the very first elements of written communication, found in Mesopotamia, Egypt, and China. From pictograms, which are literal representations, we moved to logograms, which are symbols that stand in for a word ($, for example) and ideograms, which are pictures or symbols that represent an idea or abstract concept. Modern examples of ideograms include the person-in-a-wheelchair symbol that universally communicates accessibility and the red-hand symbol at a pedestrian crossing that signals not “red hand” but “stops.”

One thing is sure that pictures, emojis have a definite advantage over written communication. I will tell you how I got confused in Germany, way back in 1984. I had gone to West Germany of those times. I was travelling back to the place of my stay in a small town called Menden, using the train system. I was required to change the trains at a couple of places. I saw one railway employee with a tag, “Information”. I was happy, finally, I found someone speaking English!  I went to the railway employee to seek the directions. Later I came to know that Information in German is pronounced as, Informatsionen! The person said, “Ich spreche kein Englisch”, which I assumed as “I don’t speak English” He held my hand, took me to the correct platform and pointed to me the direction! No Emojis!

 JoyEmoji

The Joy Emoji shown above, is referred  to as “Face With Tears of Joy” or “the LOL Emoji” (Emojis don’t have official names, just nicknames created by their users)— it dates back, in North America, to roughly 2011, when Apple put a readily accessible Emoji keyboard in iOS 5 for the iPhone. Which means that in a few years, Face With Tears of Joy ­vanquished the 3,000-year-old symbol “~” called Tilde, which is at the top left-hand corner of our keyboard. Tilde is used as a symbol for approximation. Let me tell you briefly about ~! It was one of the most common symbols used in written language for a long time but was overtaken by LOL in three years! That is the power of Emojis!

Then comes the issue, are Emojis the right way to communicate? I think so because when we communicate with each other on social media, it is more of an informal discussion. In our lives now social media communications are very large in volume. Formal work or business related communication is still a letter or an email! You may send an informal consent for a purchase order on WA, but will end with, “Purchase Order follows”.  Of course, there are personal feuds or lover’s tiffs that can happen on WhatsApp. Now I have passed that stage but had WA been available in my younger days, I would rather have used  Emojis. If I had to show my displeasure, I would have used 😕☹😒 instead of saying, “I am unhappy or sad because you said blah blah on phone!” This one sentence would lead to so much more exchange, of initially tough words, and maybe then harsh words. 🙂🙂

Spelling mistakes or deliberate spelling errors are part of communication. ध चा मा is a famous historical saying in Maratha history during the time of Peshwas. There was an order to धरा someone, means capture someone. ध चा मा means the letter ध was replaced by मा . The order became मारा, someone, means kill someone! Don’t be under the misconception that such errors can’t happen while replying using Emoji. The following Emojis are next to each other on the keyboard, 👏👄.  A young man wanted to appreciate what his female boss had achieved. By mistake, he sent 👄 EMoji instead of 👏. This was before, “delete message” facility in WhatsApp. Sheepishly he went to the boss to apologize. His boss said, “Meet me in the evening!” The office was almost empty when he went to her cabin. He was shocked when his boss replied to him with,😘😘 in person! Boss is always right!