Naysayers or anti dev!

Naysayer is one who denies, refuses, opposes, or is skeptical or cynical about something!

There is an abundance of everything in this world including the naysayers! I don’t think we are born naysayers, it is the characteristic that we develop over a period. Like all other things, this human trait gets developed over a period due to circumstances in which we grow, people we have come across, maybe ones education. But when I think about naysayers that we see sometimes, it is really difficult to judge why one becomes a naysayer. One may be opposed to an idea, or thought process but one cannot be opposed anything new, it can be a new thought or a new technology!

These thoughts came my mind while I was reading about Bullet Train project. Why does India need a bullet train? What is wrong with today’s trains? They take you from place to place, sometimes on time with some comfort. Why change the status quo? To me bullet train is not a train, it’s a concept! I am advisor to a Japanese conglomerate in India. One customer of ours wanted to visit the plants in Japan. He wrote an e mail asking what is buffer time he should keep to catch a flight from place B. He was to travel from place A to B by bullet train. He got a reply from Japan, “What buffer time are you asking about?” Our friend was not sure if the train would reach in time for the flight. When he mentioned this, reply from Japan was, “No buffer time needed! Shinkansen never gets late! Only if there is major earthquake it can get late!”  When we have bullet train in India, I am quite sure part of a system in India will reach international level! Between Mumbai and Ahmedabad it is going to stop at 7/8 stations and will improve systems in those areas! 

Shinkansen

We have all seen this, look at Metros all over India. Very rarely we see Metro trains getting late, platforms being dirty and so on. This is observed all over India. Who uses Metros? Everybody! Why this has happened? It is said that a place is modern when rich use the public transport! We as a society are open to these changes, but our naysayers don’t want them. Sometimes I feel that naysayers are worse than the politicians. They do not want any modernity or a change. Kolakata metro is more than 20 years old but still remains spik and span!  

KolMetro

It is not about modern technology, it is about modern thought process. Modern methods that new technology can usher. When Mumbai Pune expressway was being planned the naysayers were of course dead against it! What happens after 20 years! We cannot imagine life without the expressway. Modern Facilities, infrastructures not only involve technology but a new way of thinking. In many countries train and bus systems are so well connected that they have a single ticket which can be used across the systems. New way of thinking comes up with new solutions. Indian railways is in the process of establishing a diesel engine plant in Bihar which is expected to go live in a year or so. But world over, the thought process is shifting from Diesel to Electric! In today’s papers, there is a news item that discussion is going on with the Partners GE about trying to find out ways of discontinuing this project. Govt maybe forced to pay more than US $ 2/ billions but in the long run it is nothing but benefits! Seeds of this discussion are already sown! Naysayers will of course say, “Oh, we are wasting money!”  Govt has recently scrapped 11 power projects based on coal and have decided to go ahead with Nuclear plants! This is again having the same reason as that of diesel engine plant! These two are examples of how serious now India is about environment! 

Recently we travelled from Zurich to Frankfurt by train. Tickets were bought a couple of months in advance. When we went to Zurich and checked, I was a given a route paper saying that some track work required emergency repairs hence instead of direct journey there was a change in route. After one hour we changed the train, then we reached a very small station by another train, where there were no escalators etc. We were worried as our bags were heavy. But they had made arrangements for senior citizens; our bags were carried free of charge by porters to the other side of the station and put on a bus. The bus took us to another station about 15 kms away. At that station, we were put on a train to Frankfurt! Had there been naysayers in the railway system, they would have told us, Sorry! This is your refund! Have a great trip! What I could have done if I was given refund! Nothing and scramble for a way to go to Frankfurt! But it is positive thought process, because of which, we reached Frankfurt, only about ½ hour late!

How naysayers were against Maruti? They wanted people to continue using Ambassador and Fiat! Rajeev Gandhi introduced the idea of computerization, Manmohan Singh opened the economy in 1992! How much resistance was there! Our naysayers wanted to keep on following socialistic model where everyone remains poor! Even after their Citadel Soviet Russia had failed!

Maruti800

What is the profile of a naysayer; they are generally good speakers, are against any sort of development, have lawyers in the group, an engineer is thrown in between for technical arguments, and are generally know all. What is their agenda? NGO’s preferably foreign funded, are in their gambit, with foreign trips thrown in for lucky few! Their favorite subject also include housing encroachment on hills and tree felling! If half the hills are encroached by illegal shanties it is fine but someone tries to build something legal! Heavens will fall. Good old SFO is a city on hills and there many such cities world over.

SFO

In the city of Pune where I live in India, the usual traffic issues are there. For last 15/20 years government is hoping to build a road on the hills which may take care of bottle necks! Court cases started and it was ruled that, against each tree brought down, ten new trees should be planted. Government agreed to plant 50 in place of ten. Effect, one more court case against with another issue! What is the solution for this?

In democracy these things keep on happening. Patience is what is needed! I am not arguing that there should be no opposition; in fact different views always bring out the best possible solutions, most of the times. But opposition for the sake opposition is not the way forward. Years ago, India’s well known industrial doyen Shantanurao Kirloskar had said, ” Are trees for us or are we there for trees?” Hope our society will carry forward his wisdom and make this world and especially our city Pune, a better and modern place to live! 

 

 

 

 

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Freedom at Midnight from Aadhar!

Aadhar controversy on individual privacy is being explained from common man’s point of view!

Supreme Court gave a decision that “Right to Privacy is a Fundamental right of an individual”. This is a landmark decision and it is said that it will change many things in India. I am no political pundit nor am I a constitutional experts, I am a common man like most. This has directly affected LGBT community, who  are enthralled that their rights to choose sexual orientation can now be converted into a law! In another case, where there is a ban on beef business in various formats, a Supreme Court justice has said that what one should eat and if someone should drink alcohol are covered under fundamental rights. These cases will now get a different treatment. But in many discussions I have read that Right to Privacy can never be absolute and needs to be checked under proper legal infrastructure.

My take in this blog is going to be about Aadhar card! (Aadhaar is a 12 digit unique-identity number issued to all Indian residents based on their biometric and demographic data.) When Aadhar came into being under Nilekani, ex Infosys honcho, there were the usual Nay Sayers. In a conversation with Journalist Manu Joseph, Nilekeni divided the Aadhar Nay Sayers in four groups.

  • The Privacy gang
  • The rights of the poor gang
  • Oh My God 1984 has arrived gang
  • Luddites (meaning a person opposed to increased industrialization or new technology- this has old reference to British workers in textile industry having fear of losing their jobs due to technology in 19th century)

Privacy gang is those like you and I who are required to give their biometric details to the government and in return get nothing back. They don’t get any dole or any subsidy from Government. They are the most “affected” by what, god knows! This gang does not mind giving their biometrics for passport because it is an essential document for this group. Then when they go to cooler climes of Switzerland, “Oh! What do to do! For Schengen Visa you have to share biometrics!” For US visa, people will even shed all their clothes if forced! After all going to US of A is  life’s necessity! These countries are foreign governments so no harm in sharing the data with them but Indian Govt and Modi! Nah, I can’t share at the cost of loss of Privacy!” These foreign Governments have such fantastic data security, probably software written by Wipro’s and TCS’s of this world, that except Edward Snowden nobody has been able to steal the data from them! Trumpets & bugles please! Data security is definitely a concern but we have been giving data to banks, passport office, and various websites for sometime. What has Aadhar done that it makes people suddenly insecure about! Friends, I will share one example with you which might help you with the beauty of Aadhar number.  55 dealers from MP, Andhra and UP states returned their license to sell fertilizers which Government used to supply to them. Reason? They were supplied fertilizers at two rates, one with subsidy for those below poverty line and one normal rate. They would buy at low rates and sale at normal rates with huge profits. Government now made a rule that they should link the sale to Aadhar card and based on that the rate will be decided. How can Government come in our way of making huge profits? Return the license. I am sure Govt officials were also hand in glove in this chain!

Rights of the Poor gang was worried that if subsidy is linked to Aadhar, some may not get benefit as they may be too illiterate to enroll for Aadhar card. Ok, great! Courts gave a decision that if they don’t have Aadhar they should still get subsidy. So, as the Aadhar system improves more and more of these people will get Aadhar and still get subsidy. What is the problem with this gang? What this gang is worried if systems fall in place, their importance will reduce. Some of them had a gumption to tell Nilekeni that you have never lived in a village, what you know about villagers needs! (Gumption means shrewd or spirited initiative and resourcefulness)

 “Oh My God 1984 has arrived gang” is the trickiest ones. (Wikipedia describes, Nineteen Eighty-Four, often published as 1984, is a dystopian novel published in 1949 by English author George Orwell.[2][3] The novel is set in Airstrip One (formerly known as Great Britain), a province of the Super state Oceania in a world of perpetual war, omnipresent government surveillance, and public manipulation.) This group of people probably thinks Government will use Aadhar data to spy on people. Government does it anyway but Privacy judgment will make Government more law abiding! How Aadhar was making this easy I have never understood! These proponents of Orwell theory, I am sure, give their latest status on Facebook, every time they travel. “Sitting in Jet Airways Gold Lounge, travelling to Egypt” or some such thing! This is  my cell number please call after two hours!  Privacy what is that!

Anyway once the human race decided to come out of jungle and live as a society, basic definition of privacy changed forever! I am always wondering what is privacy in days of internet! When filling some form can we say,  I should be allowed not to mention if I am a male or a female or transvestite! What happens to reserved compartments on trains for women? What happens to reservation for women in education? I am a private person I will not give my address, I will not tell my birthdate? Where will this lead to? So there is bound to be limit to privacy. During filling up of any form some information has to be shared, similarly more information may be needed for Income Tax purpose. Don’t forget that there is black money and terrorist angle too! To overcome lacunae in PAN card, (which people are having more than one) Aadhar is a better alternative. More controls, are most welcome but do we need Goebbels! Social media like FB and WhatsApp has already created them!

WhatsApp Image 2017-08-26 at 15.22.06

Luddites is the group which is very uncomfortable with new technology. As they are uncomfortable, they don’t believe in new technology. If you don’t believe in something how can you trust it! For such groups honestly there is no solutions.

No technology or a system is 100% perfect. These improve over a period. After using the systems for some time, may be some better additional viewpoints will come up. Systems are bound to improve but again data hacking is always a possibility. So called hacking incident that has been in discussion currently was an event, an illegal act by a bank officer. It was not hacking. Aadhar already has big base and I am sure once people understand the importance of the same, more will come forward and enroll. There is a big trust deficit with large organizations. Jio is selling their SIM cards against Aadhar card. Many Nay Sayers must be wondering, will their privacy be breached? Similarly many social organizations have axe to grind against Bill & Melinda Gates foundation. This foundation has achieved things in a few years that social organizations could not achieve in decades!

Aadhar system is a modern technology, take advantage of the same instead of thrashing it, embrace it! Bina Aadhar mat raho! Aadhar means support, “Don’t live without support”! 

 

 

 

 

100 Hundred शंभर सौ!

Thank You from bottom of my heart! Your encouragement is what really puts my blog writing in turbo charge mode!  Keep commenting, keep criticizing, keep liking too! 
धन्यवाद, आभार, Love you!

As I have reached  blog number 100, I am excited, apprehensive, and reflective. Many emotions come to mind, one definite one is surprise! I started writing in 2011, and expected that my stint as a person who can write, will be short lived as happens with most of things in our life. Now in 2017 I am reaching the milestone of 100 blogs.

100th-post-image

We start some activity with a great enthusiasm, we think that we are going to do this thing for ever and before you come to know, you have simply stopped doing it, not because you don’t want to do it but that is how life takes you around.  Since last three years my blog writing frequency has increased. All of us see something happening in our lives, a small episode in our day to day life, or a normal interaction with people. Afterwards, thoughts keep on meandering in mind about that event and inner thought process starts automatically. This chain of thoughts stops only when I write something.

It is said that humans age and wine matures!  But those close to me, say that I have aged but my writing has matured!  I feel that maturity in anything is a matter doing something regularly, or some event takes place which makes you more reflective in turn matures you. This is the difference in how I looked in 2011 and how I look now. I don’t know if by blogs written then and now look equally different! 

 

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I had never planned to be a blogger but it appears that after my Cancer treatment in 2013/14 my frequency of writing increased and I became a reasonably regular writer (though my professional work comes in the way even today!) My thoughts are more about human interactions, human reactions, human thinking and human nature. The event that induces me to write a blog could be taking my grand-daughter for small walk to a Mandir when she was two years old, or watching a lady suddenly going in a trance, reading about new tech products like Electric car being suddenly pushed hard by all.  My thinking in most cases looks into human aspect of the situation. Very few of my blogs are like an “article” which I recently wrote about GST implementation in India. Another subject that has kicked in a lot of thought processes in my mind are electric cars and non-conventional energy generation systems.

Events that stimulate my blog writing are of two types, divergent or convergent. Now let me explain. Some ideas are such that, in the beginning they look big, they look promising; but as I start writing, a very narrow thought or a conclusion comes out of it. These are convergent ideas for me. In case of divergent ideas, process is exactly reverse; I start with something very small but end with some idea which is universal and/or very big! 

Writing on different subjects needs a lot of study and has become much easier because of Internet. There is no dearth of information if one is willing to dig. When I started writing, it never touched my mind if anyone will ever read what I write. I would share my blogs with family and a few friends. Then I started understanding the techniques of sharing with others. A reasonable number people not known to me are followers of my blogs now. Later on I realized, that I can publish the blogs simultaneously on Facebook, Linked in and so on. I am also a member of a few groups on WhatsApp. I share my blog on these groups too! Out of curiosity I check the statistics that are available on WordPress site and I come to know how my blog has been “found”! It is found from search engines (Tagging helps!) on FB and so on. I also get to know the geographical locations where the blogs are “seen”. The main areas are naturally English speaking ones like US, Canada, Australia besides India but sometimes these are accessed even from Scandinavia or Eastern Europe countries! English speaking people from these places are doing this. Another information that I want to share is that in the whole year of 2014, I published 28 blogs and these were viewed by about 1000 people; till my last blog I have published 28 blogs in 2017 but the viewership is 3500! This does not mean that my blogs have suddenly become popular but I have improved the distribution! I have also observed that a couple of my friends from Facebook, share my blog with others. People give their comments on the blog itself or they send separate email to send comments. There are friends who prefer to call and discuss. My blog writing, comments, discussions also show that I am doing what I have been preaching! I have been saying, all the time in different blogs, please do something that will keep you reasonably busy during the course of the day, other than exercising, watching TV and time on Facebook/WhatsApp! I am also lucky that I love what I am doing.

My main criteria for publishing is that I myself should find the blog “readable”. My definition of “readable” is a bit stringent. If a person starts reading my blog then he should finish reading the blog in one go! Many of you have told me that my blogs are readable!

What next? Well in cricketing terms, I am taking fresh guard, will adjust my pads and will check my bat!  Next hundred should be possible in two years time. Frequency of my writing improved from 2014 and it took me about 3 1/2 years to reach 100. 2011 to 2013 were real baby steps! I think my blog theme will always be human relations and relationships! But it appears that I will pepper you folks in between on Solar Energy and Electric cars too!

Till then .. so long ! Thank You from bottom of my heart! Your encouragement is what really puts my blog writing in turbo charge mode!  Keep commenting, keep criticizing, keep liking too! 

धन्यवाद, आभार, Love you! 

 

 

 

Electric cars, are they round the corner?

Definition of inflection point: a point on a curve that separates an arc concave upward from one concave downward and vice versa. The term inflection point was first used by Andy Grove in his book “Only the Paranoids Survive”. Inflection point can be there in anybody’s life on in business cycle of industry. It indicates the total change in scenario or make and break situation. The diagram showing point of inflexion.

 Inflexion point

I visualize a major point of inflexion in automobile industry in near future. There are different views floating regarding when the Electric Cars will be mass produced. The year mentioned fairly regularly is 2030! That’s not really far! Why this is going to happen and whether it will happen at all will be based on many factors. Currently volume of Electric cars manufactured world over is not significant. But Nissan, BMW, Ford, GM, Mahindra in a small way and of course Tesla are already making electric cars. I have heard that Toyota plans to come up with a full electric car by 2019.

 2016electric cars predictiongraph

This is the forecast sale of electric cars as percentage of total car sales, for the year 2016 but I could not get the real figures. Japan at 9.7% is highest in the number of total cars produced and China at 0.9% is the lowest %. France, Great Britain, Germany, USA, South Korea, Spain are there in between.

 What will give the boost? What factors are going to push this production? When will the momentum gather for switch to mass production? When will the point of inflexion be reached? Main factors considered in usage of automobiles are its price, fuel cost, car driving  range, parts cost and main is the cost of ownership. Besides this battery charging infrastructure is going to be the most important aspect that will make or break this change.

 Price factor for electric cars appears to be in reasonable control even without mass production. In the cost of electric cars “Engine & drive train” needs be brought down; all other things remain same. When Tesla started producing cars, people looked at it as Elon Musk’s fancy! Tesla is working like a start-up but it is somehow managing to survive financially. Now they are also coming up with an affordable sedan. Slowly big giants like BMW, GM and others have woken up. Initial experiment started with Toyota’s Prius hybrid. Thinking was to just increase the fuel efficiency of existing car system and Prius hybrid was the first successful attempt. But it was definitely a minor change in thinking and not the game changer like fully Electric car. As per current thinking even  in India, Government has increased the Tax on hybrids. When asked, the minister said, “When Electric cars is the future why bother about hybrids!” Electric cars will of course need Government support by way of lower taxes to make them attractive for buyers. Government support will also be needed for battery charging infrastructure.

 Second factor is the cost of fuel. With many shocks offered by Petroleum politics, world has been looking to go away from fossil fuels. Plus the world has woken up to climate change and is aggressively looking to control pollution. Cars are known to be major pollutants. Stringent control is being sought on exhausts from cars. But this will happen only in newer cars, old polluting cars cannot be wished away. Volvo has made a statement that the cost of manufacturing car systems to match pollution norms in 2022/23 will be so high that they will stop making diesel engines. To overcome pollution issue, Germany has declared that by 2030 only electric cars will be manufactured in Germany. To achieve this target they will really have to work hard but German car makers have the technology, financial clout, will and wherewithal  to achieve this target; they are working very aggressively. Best non-polluting fuel obviously is electricity. But cost of producing electricity was a major factor hindering its usage in cars using battery banks and of course the cost of batteries. Solar and wind energy seem to be galloping ahead of other sources to make electricity cheap. Classic example is Germany. On a day in 2016, 85% of electricity produced in Germany, was from non-conventional methods.

https://energytransition.org/2016/05/germany-nearly-reached-100-percent-renewable-power-on-sunday/

With abundance of cheap electricity, on that day the rates of electricity went in negative in tendering process! Recently, California produced 67% of electricity, on a particular day,  by non-conventional methods causing serious disruption in electricity pricing mechanism! World over including India, Solar and other non-conventional methods are very aggressively pursued. By 2030 it looks like world will easily achieve the goal of cheap fuel in the form of electricity!

Currently when we travel by car, we do not think how much distance we are going to travel. This is because fuel infrastructure is fully established world over. Whenever needed, we just refuel and move ahead. This is not going to be so easy, at least today, in electric cars. There are two major points. First is charging stations and second is charging time. Both need to be vastly improved. Charging time is evolution of technology, in cell phones rapid charging technology is already available so maybe it’s a matter of time when we get this in car battery charging. Charging infra of course has to come up but when number of electric cars increase, the infra will come up. The range per charge is also the matter of technology so hopefully it will rapidly increase. Similar to what we do today, while driving long distance, we should be able to stop for coffee and wash room break and get batteries recharged. Lo we are on the way! 2030 very much possible. But my take is that this will happen faster in Europe, Japan & Korea because such things are national policies and are easier to implement  in these areas because of the smaller size of the nations plus most of European nations are developed nations.  In geographically large countries like US, Canada and China plus India, this change may happen region wise or state wise starting with highways. City limits will adopt faster as people can charge their cars in their own homes. 

 Replacement parts and cost of ownership are combination factors. In the electric cars, drive train, exhaust systems as we know them today, will simply be not there being replaced by battery packs, motors & drives. Less number of mechanical parts is going to definitely reduce the repairs and servicing cost. This factor has nothing to do with 2030. As the cost of ownership comes down, more people will be interested in driving electric cars.

 Another major change is going to be the nature automotive components industry. When major systems like drive trains & exhaust system are not needed, current manufacturers will find in a drastic reduction in parts needed by industry; over a period these will be only needed in old cars. With a mandate to supply parts for ten years, 2040 will be the last straw on the back of the Camel for this industry assuming by 2030 electric cars will be used in large numbers. How will current component manufacturers of these components handle change? Will they start making parts needed for electric cars? Do they have the technology? Only time can tell? How will Bosch’s, Conti’s, Denso’s and Valeo’s of this world handle the situation only time can tell. I am sharing one important information about change that has already happened. Nvidia Graphics, www.nvidia.com  producing chips and cards with their GPU technology are already vendors for Toyota, Mercedes, Audi, Honda, BMW, Volvo. This is because of rapid increase in usage of onboard computers to perform various functions including self-driving cars. Five years back, I am not sure if Nvidia name was much known in automotive world! Point of inflection? Yes my friends this is the point of inflection and in this business jungle, snipers in the form of technology are hiding! You never know when you will get your bullet! Yes, my conclusion,” ELECTRIC CARS ARE COMING IN A BIG WAY BY 2030”!

 

 

 

Empathy

Dictionary meaning of Empathy is the ability to understand and share the feelings of another. This is one of the most important facets of human personality. I am always amazed how human personality develops. A human may be born with good physique, good brains; these traits can come from ones gene pool; these facets can be further improved by consistent efforts. But what about empathy? Is a person born with empathy? Is empathy a physical trait? No it is definitely not. Empathy is considered a motivating factor for unselfish, prosocial behavior, whereas a lack of empathy is related to antisocial behavior.

Human intelligence is the sum total of IQ & EQ. Empathy is a key element of Emotional Intelligence, the link between self and others, because it is how we as individuals understand what others are experiencing as if we were feeling it ourselves. This is best described by the proverb “Never criticize a person unless you have walked in his shoes for one mile.”

At what stage in life a human being becomes an empathizer? Is it seen only in humans or also in animals? I feel that it is definitely seen in the pets like dogs and cats. Of the two, dogs are better empathizers as they express themselves more openly than cats. I have read about dolphins, chimpanzees also showing this trait. These things indicate that empathy is a trait related to brain activity.

Empathy is a skill that is gradually developed throughout life, and which improves, the more contact we have with the person with whom one empathizes. Accordingly, any knowledge gained about the emotions of the other, must be revisable in light of further information. Empathizers will find it easier to take the perspective of another person when they have experienced a similar situation. When I share my personal experiences below, I again wonder if what I am writing is correct.

I want to share a couple of examples of my own and a business story which give different facets of empathy.

This is about 13/14 years back. I was in the US with my son Sachin, my grandson, Suyash, was maybe around 4 yrs old. We went his school to see a performance by the kids for Halloween. We were requested go and wait in a hall. Kids were coming in parade like formation and were having great fun. Almost all the kids had come out but we could not see our grandson Suyash. He came in the end, pushing a child who was in a wheelchair. After the program I asked the teacher, “How do you decide who will push the chair? Do you request the children to take turns?” She said, “Yes, we do it that way, but Suyash insists that he wants to push the wheelchair every time!” She said, “Suyash is different child and has of great empathy!”

Recently at home my daughter Priya and our granddaughter Rhea were with us. Our daughter came back from the clinic. She was mentally very down with some professional event and she had a telephonic conversation with my wife Jaya before she came home. Rhea asked Jaya, “Is mumma unwell?” Jaya said “No, she is ok!” Rhea is 3 ½ years old. When Priya came home and Rhea told us, “See mumma is well, she is not crying!” Jaya suggested to Priya to have some food. Rhea went and sat next to Priya and fed her all the meal. All the time telling her, “Eat your food, you will feel well!” She made sure that Priya finished all the food. How do I explain empathy in a 3 1/2 year old child?

Now I am not able to understand both the kids, all of ¾ years of age and so much empathy within them! They have not seen the world, they have not seen the bad side of the world. How could they empathize? I am back to my question at what stage the empathy start? How does it kickstart? Are all ¾ old kids like this? It cannot be so as each individual is a different person. Is it then genetic? Does it come down to you when you are born as hereditary facet of your personality?

Now I am sharing one experience from business domain. There was a heading somewhere.

Mercedes-Benz, the car manufacturer, is no longer interested in achieving customer satisfaction.

That does not mean that customer experience is not important to Mercedes. Quite the opposite. It means that customer experience is so important that satisfaction is not enough. Instead, the company wants its customers to feel delighted by their experience with Mercedes.

The company’s president and CEO believe that engaging Mercedes employees is key to achieving that. For example, a recent company poll found that 70% of employees had never driven a Mercedes. They are now being given the opportunity to do so, so that they can better empathise with customers, and therefore engage with them more effectively.

I had a similar discussion years back when first “Indian” car was being developed. The key people involved in this development were all using Fiat & Ambassador cars in those days. I asked some one senior in the organization, when all the key persons were accustomed to quality of Fiat & Ambassador cars, how will they create a car to compete with Maruti Zen, the best car of those times. We all know the end result.

In our office we make software products. I tell all my colleagues we are NOT developing software but we are creating a solution for other people to help them to handle their own processes in correct and a very easy way. Unless we achieve that we are not going to sell our products.  We must walk in our Customers shoes for one mile to understand their needs.

Will the world be a better place if more people are able to empathize? Is there a threshold at which people start to empathize? Can there be formal training given to people to learn to empathize? Friends come with your views! Let’s make this world even a better place.

Social behavior

I have always been thinking how a society forms, matures, and evolves. The basis for a good society is faith, empathy and accommodation. These points have nothing to do with the crime in a society. Because I feel that crime is an aberration to any society. When we say that a certain society is a good society, it is how the majority in the society behave or react to a situation.

When we travel to any place we are first exposed to roads, traffic, and public behaviour of that place. It is roads, traffic, public behaviour on roads that defines the first impression of the society, it can be orderly or disorderly. In Pune where I live, the city is supposed to be one of the better cities in India, people are generally of helping nature and soft. But what happens to them on the roads?  I am not talking of road rage! Road rage is a different matter altogether. Road rage is triggered by an event, howsoever small. Yesterday evening we were driving on a crowded road and traffic was slower than usual. Suddenly I found that some people on bikes going ahead driving on footpaths! It was not a case of random nut but there were many who were driving on footpath. Why do people do this? If they are in a hurry why not start a little early so as to reach on time.

Motorcycle guy standing at right angle to the traffic direction.

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As a society are we not trained to follow rules? Is it in our education? Is it in our culture? Or is it in our DNA? I feel that it is combination of all the aspects. I sense that the wrong elements in our DNA become more active when we are in our own city or country! Or is it related to implementation of laws? But will there be a specific law saying that people are NOT allowed to drive their bikes on footpath? Some are written rules and some are unwritten rules. I also feel that 150 years of British Rule has distinctly changed our DNA partially. The civil disobedience movement, during freedom struggle has got imbibed in our minds. As society we feel that rules made by the Govt are to be broken!

In a vast and not so rich a country like India there are issues. Availability of toilets at home and in public places has been a big problem. Current government is encouraging people by giving financial aid, making laws so that people who do not have toilets at home, though they can afford it, cannot fight an election! But how is this changing the situation? Some changes are seen but one still reads stories of people using their fields for their ablutions even though they have toilets at home! Why? Because it is manly to do so! I see on Mumbai Pune expressway people will relieve themselves in open just 30 meters ahead of public urinals! What is it? Is it brain fed? Is it I don’t care attitude? I get a feeling that DNA issues get to the top of the list.

Helmet less people

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Road traffic is one area where it is almost impossible to understand behavior of people in Pune. There is a Supreme Court ruling that wearing helmets is mandatory while driving two wheelers. But we don’t wear helmets. The argument is it’s our head, how is Government concerned? Statistics show that 99% of the deaths in two wheeler accidents are of those, who were not wearing helmets. Supreme Courts be damned!

Last week there was an incident at Pune airport. A young guy went to meet his lady friend who was transiting through Pune airport. If you buy a viewing gallery ticket at any airport, you will not be allowed to enter transit area. This gentleman wanted to meet this friend so what did he do. He had travelled a few days before to Delhi. He modified the same ticket to make it look like a valid ticket. Using the modified ticket, he entered the airport but was later caught with the modified ticket by security. Looks like brain fed is the latest norm.

Caution  board on Mumbai Pune Expressway

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Its sad to see such boards on expressway! On roads having medians, anywhere in the world, you are supposed to drive on the correct side of the road but in our great city of Pune people will drive in the reverse direction upto the distance of one kilometer to avoid a detour of a couple of kilometers. So much for the fuel conservation. Mind you these are people from all strata of the society.

Women’s rally

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On Women’s day bike rally on 8th March, an official event, there were so many ladies taking part it was amazing. This was an official event but organizers forgot to tell the ladies that they should wear helmet if they want to take part in the rally. In their eagerness to get dressed up, they put on various fancy head gears but very few put on helmets. What was the signal sent to younger generation? Fortunately these days all bike companies when they advertise their bikes,  make sure that the person driving the bike is wearing a helmet!

Coming back to my query, why we behave this way as a society? One thing is for sure that the implementation of our laws is lax and on top of that there are corrupt policemen. Strong implementation shows the results all over the world! Dr Chauhan, a staunch Khalistan movement backer, used to live in London in 80’s. When Indian Government requested the British Govt to stop Dr. Chauhan from making inflammatory statements, he was just called to office and was told that if he does not behave, he will be simply deported. From that day Dr. Chauhan’s mouth was shut! Our brethren behave differently when they land at Singapore! Why? The reason is strong implementation of laws. In general world over maybe 10% want to break the rule but in our case this % goes to 40/50%. With our large population handling law breakers is also not easy because of sheer volume.

Uber self-drive vehicle

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Uber’s Sweeny, in charge of driver less cars project was asked, where will Uber introduce such vehicles? He said, “US and Europe are typical example of organized traffic so we will first try there”. When asked about some larger countries in Asia, he just smiled!

Any solutions? Suggestion, anyone? I feel that unless there is a mass drive started, to involve anybody and everybody, it will be very difficult to change! Politically, we see that the whole nation is getting driven towards development, away from cast, creed politics. Do we need a national leader to take us towards modern developed organized society, so that Uber’s of this world would not give a smile, when asked if they would come to India for trials of driverless cars?

 

 

My voting rights were on hold, almost…..

I and Jaya have been voting for last 45 years. This morning we got our morning stuff out of the way quickly and reached the voting station just at the starting time, 7.30 am! Of course we did not go in the finery to celebrate the dance of democracy, but enthusiasm had not diminished in 45 years. The election was for Pune Municipal Corporation and was a local one.

There were many web sites where one could search details like name, polling booths and so on, but both our names were missing from all lists. We tried different spellings but nothing worked. This was a couple of days back. We assumed that our names were “struck off”! Then suddenly I received an SMS which included details about Jaya and my brother Shrikant, who lives in the US! This increased our hopes and I thought maybe my name is also there somewhere.

Surprisingly this time, arrangement for locating ones name and polling booth were quite rudimentary. Normally, we would get detailed slips on the day before voting from different political parties. We just needed to show the slips to locate the booth. But this year there were no slips! I thought India has gone up the value chain, no paper slips only SMS’s and online search. I somehow had an inkling that my name may be missing after all. We managed to locate our booth and went inside. There was nobody with laptops, searching etc. We presumed that our names would be in the same booth. And Lo! Jaya’s name was there and mine was not found. We came out after Jaya voted and went to a Govt official who had a list of names separated alphabetically. We could not find my name. The beauty is that names of ALL our neighbours from the Condo were seen only my name was not found.

While driving back home, I felt sad and it was getting converted into a “Pall of Gloom”! How can this happen? All these years I have voted, there is no change in our official address, there was no change in anything. How can my name suddenly vanish? Human nature is such that cancer, heart attack, accidents and “name vanishing from voter’s list” happen to someone else to be read in the newspaper! I just could not believe that it happened to me! I went home and later went to my office. Luckily my polling center is very close to my office. When we discussed my missing name in the office, everybody sympathized but sympathies don’t bring the name back in the voter’s list. Then my man Friday Pankaj took all the details from me and said, “Don’t worry! I will recheck.” In half an hour he came back with my details. My name was in another booth. There were six booths with approximately 800 people to vote at each booth. But Pankaj met one of the candidates and he made sure that my name was properly checked, manually and successfully! Was I happy!

Now thoughts come to my mind, why do these things happen? Why simple search on websites is not efficient? How can names actually get deleted? Or do they really get deleted? My perseverance helped me locating the name. But all people may not be that keen. If the name is not found, people just let go, in fact I also let go but Pankaj helped me vote, which is my basic democratic right! From work point of view creating and updating the lists is not rocket science but we read stories of a lot of errors. Why it cannot be stopped? That my name was not found on any search sites indicates that their data is not properly updated or their search criteria are wrong! Along with improving searching, volunteers should also be sitting with Laptops on the Election Day to make life easy for people! But for that to happen, data must be proper. Another thing that could be done is the vendors who process the data for Govt agencies should be penalized if names go missing. Probably they are given medals today! Financial punishment is a great way of increasing efficiency and correctness! May be they should also be offered bonuses, for zero errors!

One thing I have learnt today, if your name is not there don’t give up! Make an effort, maybe the name is misplaced and not deleted. Voting is our basic right, we don’t know how lucky we are that we live in a democracy! Check about life in non-democratic countries! We only look at chaos in India but we must also start looking at the vibrancy of democracy seen everywhere. We may not like the candidates in our area, we may not like the politicians but we must not forget the power of democracy! Democracy allows Modi to become Prime Minister and it also allow Trump to become President! Long live democracy!