ISRO, Large computer literate population, Recent jump to power surplus nation though distribution is an issue. India as a nation surprises people with extremes; we have extremes in the number of major languages written and spoken, extremes in rainfall variations, extremes in average temperatures. India and the Indians are an enigma. People world over find it tough to understand India and Indians.
Even I find it challenging to understand our own people. From the early 90s of the last century, economic changes started happening in India, leading to the creation of wealth. The changes led to the creation of a massive group of middle-class people. The story continues; inflations, deflations are always there, but the large number middle class has become a fact of life. This group of people has started travelling on holidays in India as well as in foreign countries. The subject of the title is how Indians are getting infamous on the travel circuit. I had written an article on a similar subject a few months back.
There are many examples of petty-minded behaviour of Indians on the tours. How does this happen? Why does this happen? Have we not overcome the shortage era of the 60s and 70s of the last century? Indians sometimes travel in large groups. Ages back, we were taking a flight back from New York to Mumbai. There was a group of fifty people on the plane. It was a direct flight. The noise and chaos they created on the flight were to be seen and heard to be believed. Finally, when we landed in Mumbai, they clapped and danced for five minutes, as if they were on a charter flight. They did not follow the instructions of the crew, not to stand up while the plane was taxiing. The pilot finally announced that he would stop the aircraft unless people sat down. Okay, you are in a group having fun, but what about others? What about basic decency?
Recently, I have read two new items about people stealing items from the resorts and pinching apples, cakes, and scones from the breakfast spread; this was done to save money on lunch later during the day! A hotel in Switzerland had put a notice specifically for Indian guests. It is humiliating, and industrialist Harsh Goenka formally protested against it. After many more protests, they removed the notice. But why did they put it up? They must have seen our brethren taking away food items for later consumption.
A group of 1300 hundred Indians, dealers of an organisation, were taken for Sydney harbour cruise. The total number of passengers on the cruise was around 2500. The group created so much ruckus during the cruise that others were fed up. They troubled the staff too, but staff had to continue with a smiling face. The chaos was in the food area, the bars, and the play area. Where ever they went situation went out of control. The issue was reported to the management of the cruise company. At the end, when the cruise ship came back to the harbour, all the passengers other than the group were given an apology letter. They were offered a full refund or a coupon which could be used in one year’s times, for the same cruise. Can such acts of rough and rowdy public behaviour be justified, ever? Why did this group behave this way? I have no answers.
A recent viral video that showed Indian guests getting caught stealing hotel items in a Bali resort, triggered controversy in India and abroad. While many Indians acknowledged that Indian tourists had received a bad rap in the West for misbehaviour, many others argued that the family caught stealing in no way represented Indians in general. The resort was a high-end resort, so the people who stayed there had loads of money. That does not mean they behaved better; it is simply in their DNA.
In the video circulating on the net, members of the Indian family are seen arguing with the hotel staff. But that didn’t stop the security man from opening every suitcase and taking out things that were stolen from their room – such as towels, electronics, decorative pieces, and other stuff. “We are really very sorry. It is a family tour. We will “pay you.” (bribe?) Please let us go because we have to catch our flight,” one of the women is seen telling the man. Other security officials are also seen frisking their baggage in the video. “I will pay,” one of the family members exclaimed, but the man from the hotel refused to “take” money (offered as a bribe) “I know you have a lot of money, but this is no respect.”
There are a couple of other methods people follow to save on the expense. When we go to some museums or monuments, there are guides on hire. These people follow a group who have hired a guide. They stay a couple of meters behind and can hear everything!
One more method used by these people is when they want to use the loo! Many washroom areas have the main door which can be opened on paying the money. When the door opens, as many people from the group as possible will barge in at the cost of a single payment. Poor show?
Is this a modern trend? Is it a new style? In olden days only rich people would fly internationally. I knew someone who used to mint money. He used to travel to Europe 3 to 4 times a year for work. Once he invited us home for a cup of coffee. I had never flown in those days. I saw many small pillows of different types and shapes. I asked him where did he get such lovely pillows? He said, “When I fly to Europe, every time I bring a couple of them from the plane!” Wow, he used to steal them but was he proud?
I am aware that shop-lifting is a sickness. This sickness is called Kleptomania. But from the examples discussed above, none of the people seems to be a Kleptomaniac. Is this behaviour justified when a person is short of funds? The thoughts that come to mind are about why do people try and do something which is not correct!
Let me end this with a sad story. An IT engineer stayed at a five-star hotel in Hyderbad for one month, about 15 years back. In those days large, flat TV’s had just started coming to the market. He was a very talkative person and had shared the details like his flight number, back to Pune. He checked out. After he went away, to the horror of the staff, the TV from his room was missing. They managed to reach the airport as he was at the check-in counter. He had hidden the TV in one of his bags! Well, I cannot even think of explaining such behaviour. He had a high salary and could have easily afforded the TV, still why he did it? Kleptomania?