In the last ten years, terms like AI, AR, VR et al are coming in news and in discussions. AI is artificial intelligence whereas AR is augmented reality and VR is virtual reality.
Augmented Reality is an interactive experience of a real-world environment whereby the objects that reside in the real-world are “augmented” by computer-generated perceptual information, sometimes across multiple sensory modalities, including visual, auditory, haptic, somatosensory, and olfactory. Virtual reality completely replaces the user’s real-world environment with a simulated one.
Virtual Reality is the computer-generated simulation of a three-dimensional image or environment that can be interacted with, in a seemingly real or physical way by a person using special electronic equipment, such as a helmet with a screen inside or gloves fitted with sensors.
Artificial Intelligence is the theory and development of computer systems able to perform tasks normally requiring human intelligence, such as visual perception, speech recognition, decision-making, and translation between languages. I will be writing today only about AI, in the language that I can understand.
Enough of tech things, hopefully, these definitions have indicated what these things really are. Coming back to the title, an obvious conclusion will be Intelligence is more intelligent than Artificial Intelligence. The answer is both yes and no! Yes, is because after all the creator of artificial intelligence is a human. When we talk of intelligence it is about human intelligence! QED! No, because Intelligence and Artificial Intelligence are two different animals and supposed to handle different things. Hence making this comparison may not be the right thing. In human life, decisions are not taken as 1 & 0 every time. AI activity is about a decision-making activity, always, as 1 & 0!
Consider the BOTS. BOTS are Web Robots. When we go into a Chat mode with a site like Amazon, chats are handled by BOTS, these days. How do the BOTS work? During chat customers usually, ask a certain set of questions. Depending on the standard questions asked BOTS are trained to give replies. Generally, it will say, “How may I help you?” Depending on the what the customer says, about a certain order or delivery issue or a quality issue, BOTS system (yes, it is a system though initially it is trained to say I am Vijay or some such name!) in Nanoseconds, will run through its database and type an appropriate reply. Maybe in 70 to 80 % of cases, BOT can find the answer. But in certain situations, it cannot find a reply. In this case, it is trained to say, “let me ask my seniors, could you hold on, please?” Then a human supervisor, who handles about 20 BOTS, takes over and resolves the issue. This is like self-checkout counters in foreign countries where there is one supervisor to support ten machines used by us!
What really is AI? Even the most sophisticated AI technology is, at its core, no different from other computer software: bits of data running through circuits at super-fast rates. Where AI falls short is thinking in the abstract, applying common sense, or transferring knowledge from one area to another. For instance, Zomato might be very good at reserving restaurant tables, a narrow and a very specific task. There are many proven instances in which AI models fail in spectacular and illogical ways as soon as they’re presented with an example that falls outside of their problem domain or is different from the data they’ve been trained on. The broader the domain, the more data the AI needs to be able to master it, and there will always be boundary line cases, scenarios that haven’t been covered by the training data and will cause the AI to fail.
Contrary to computers, humans are terrible at storing and processing information, comparatively. For instance, you must listen to a song several times before you can memorize it. But for a computer, memorizing a song is as simple as pressing “Save” in an application or copying the file into its hard drive. Likewise, un memorizing is hard for humans. Try as you might, you can’t forget bad memories. For a computer, it’s as easy as deleting a file.
When it comes to processing data, humans are obviously inferior to AI. Humans might be able to perform the same tasks as computers. However, in the time that it takes for a human to identify and label an image, an AI algorithm can classify one million images. However, humans can make abstract decisions based on instinct, common sense and scarce information. A human child learns to handle objects at a very young age. For an AI algorithm, it takes hundreds of years of training to perform the same task.
There are robots in Japan to take care of senior citizens. They handle routine tasks. But if it is suddenly asked which was that movie you had seen in 1960, it will not know. But if you ask this question to a human who is your friend from childhood, he will suggest to you the names of five different movies from that period. This is the difference between Human Intelligence and Artificial Intelligence. The robot, in this case, is not expected to give a reply. Artificial intelligence is good at processing data, bad at thinking in abstract whereas Humans are bad at processing data, good at making abstract decisions.
Humans can invent new things, including all the technologies that have ushered in the era of artificial intelligence. AI can only take data, compare it, come up with new combinations and presentations, and predict trends based on previous sequences.
Humans can feel, imagine, dream. They can be selfless or greedy. They can love and hate, they can lie, they forget, they confuse facts. And all of those emotions can change their decisions in rational or irrational ways. They’re imperfect and flawed beings made of flesh, which decays with time. But every single one of them is unique in his or her own way and can create things that no one else can. Robots do not have all these properties. They will keep on doing a repetitive job, every time. They don’t get old but their component may fail. They are emotionless.
While chatting with friends, one of the friends, who is in the same field as Jaya, was pulling Jaya’s leg. He asked her, “What is the difference between AI and real Intelligence?” Jaya smiled and told him, “You are artificially intelligent, I am really intelligent”! So, it’s simple, never compare AI and human Intelligence; they are oranges and apples!